Oakland Member Services
Benefits / Health Plan Coverage Information
Fabiola Building, 2nd floor
3801 Howe St.
Oakland, CA 94611
Map & directions
Monday through Friday, 9 a.m. to 4:30 p.m.
Member Service Call Center
Monday through Friday, 7 a.m. to 7 p.m.
Saturday, Sunday, 7 a.m. to 3 p.m.
Contact Member Services Online
Submit questions, comments or complaints
New Member Outreach
Select a personal physician, or get information about services and health care professionals
Choose a physician online
Coordination of Benefits
Hours: Monday through Friday, 8 a.m. to 4 p.m.