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Oakland Member Services

Benefits / Health Plan Coverage Information
Fabiola Building, 2nd floor
3801 Howe St.
Oakland, CA 94611
Map & directions  

Office Hours
Monday through Friday, 9 a.m. to 4:30 p.m.

Member Service Call Center
Phone hours:
Monday through Friday, 7 a.m. to 7 p.m.
Saturday, Sunday, 7 a.m. to 3 p.m.

English
1-800-464-4000

Español
1-800-788-0616

Chinese dialects
1-800-757-7585

TTY
1-800-777-1370

Contact Member Services Online
Submit questions, comments or complaints

New Member Outreach
Select a personal physician, or get information about services and health care professionals
Information: 510-752-1111
Choose a physician online

Coordination of Benefits
Hours: Monday through Friday, 8 a.m. to 4 p.m.
Information: 1-800-924-6468

 

Prospective Members

How to Get Care

Interpreter Services

Advance Health Care Directives

Oakland

Medical Center