Welcome to Volunteer Services

The Volunteer Services Department includes men and women 16 years of age and older, and represents the culturally diverse community which forms our customer service area. Many volunteers are Health Plan members. All share a strong desire to help where they can, and a willingness to serve where they are most needed.

Volunteers are selected, placed and trained based on their skills, abilities and service orientation without regard for race, religion, national origin, color, ethnicity, gender, sexual preference or medical condition.

The Mission of the Volunteer Services Department is to provide quality support services to the Health Plan members, visitors, and staff of the Kaiser Permanente Fremont/Hayward Medical Centers and to the communities at large and in doing so to offer volunteers the opportunity to achieve personal satisfaction and fulfillment.

If you are interested in being a Kaiser Permanente volunteer, please contact our Fremont or Hayward representatives shown below.

Contact Information

Fremont Volunteer Services Contacts

Amy Choy-Kwan, Manager of Volunteers: (510) 248-6713
Megan Dowd, Staff Assistant: (510) 248-3975
Department Fax: (510) 248-3628

Hayward Volunteer Services Contacts

Rena Cota, Manager of Volunteers: (510) 784-4946
Julia Bronitskava, Assistant Volunteer Coordinator: (510) 784-4382
Department Fax: (510) 784-2720