Getting care
How to get the care you need
Choose your doctor
Make an appointment
Get advice
Refill your prescriptions
Help in your language
Member guidebook
How to get the care you need
Your health is our priority, and we make it simple to get connected to the care you need. Here are some tips on getting started at Kaiser Permanente.
Choose your doctor
Which facility?
For your convenience, we recommend choosing a facility close to your home or work. The Santa Clara Medical Center Area has four facilities to choose from:
- Santa Clara Medical Center
- Campbell Medical Offices
- Milpitas Medical Offices
- Mountain View Medical Offices
Which doctor?
Choose the primary care doctor who is right for you. Visit kp.org/mydoctor or call the Member Outreach department for physician selection assistance at 1-888-466-1800.
Make an appointment
By telephone
- Santa Clara Medical Center - (408) 554-9800
- Campbell Medical Offices - (408) 871-9440
- Milpitas Medical Offices - (408) 945-2933
- Mountain View Medical Offices - (650) 903-3020
- Chinese dialects - 1-877-393-2332
Online
Visit kp.org/appointments
Get advice
By telephone
Call an advice nurse, day or night. For more information about calling our advice nurses, click here
Refill your prescriptions
In person
Visit any of our main or satellite pharmacies:
- Santa Clara Medical Center
- Campbell Medical Offices
- Milpitas Medical Offices
- Mountain View Medical Offices
Online*
Visit kp.org/rxrefill
By telephone*
- Santa Clara Medical Center - (408) 851-5500
- Campbell Medical Offices - (408) 871-6337
- Milpitas Medical Offices - (408) 945-2640
- Mountain View Medical Offices - (650) 903-2150
By mail-order service* Fill out the preprinted order forms available at our pharmacies or call 1-888-218-6245 for additional information.
*Most of your refills can be delivered to your home, postage paid. There are some restrictions. Please check with your local pharmacy.
Help in your language
View page 12 of the Member guidebook for more information about interpreter services.
