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Rethink Your Pharmacy Refills

Our Mail Order Pharmacy will mail most prescriptions to you, saving you time.

  • When ordering most refill or non-urgent new prescriptions, try our Mail Order Pharmacy (shipping always free) by calling 1-888-218-6245 or online at kp.org/refill.

  • Most prescriptions can be sent directly to your home and most plans save a co-payment with 3-month supply fills, saving you both time and money.

  • If you must visit the pharmacy to pick up prescriptions, please know that peak hours are 11 am - 1 pm and 4 - 6 pm.

Expanding Services at our San Mateo Medical Offices

Our San Mateo Offices first opened as a brand new building in 2011. Since then, it has grown and so the second floor has been renovated to house more services with additional physicians and staff. The second floor is open offering Adult Medicine (including doctors who are fluent in Mandarin, Cantonese, and English),Health Education, Physical Therapy, and Ultrasound.

The following services remain on the first floor: Laboratory, Mammography, Pharmacy, Vision Essentials (Optical Center and Optometry), and X-ray.

The following services remain on the third floor: Family Medicine, Obstetrics/Gynecology, and Pediatrics.

Members can take advantage of this broad range of outpatient services, all under one roof, with ample free parking. The medical offices are conveniently located just 6 miles north of the Redwood City Medical Center. For added personalized service and convenience, members can choose one doctor for the whole family. If you would like to choose a doctor or refer a member to use the San Mateo Medical Offices, go to kp.org/mydoctor anytime or call 650-299-4291 Monday thru Friday, 9 am - 5 pm.

Be in the driver’s seat with diabetes

While type 1 diabetes is largely hereditary, there are specific things you can do to help prevent type 2 diabetes. The most important thing is to manage your weight. Extra pounds affect how insulin works in the body, and that’s what leads to diabetes. Regular exercise and a balanced diet are the goal; Get tips and learn more.

Total Health Radio

Tune in to a free weekly podcast series that features Kaiser Permanente clinicians and subject matter experts discussing topics ranging from parenthood and nutrition to disease prevention and healthy sleep habits. Each podcast is 20-30 minutes long. Listen today by going to totalhealthradio.orgKaiser Permanente is not responsible for the content or policies of external Internet sites., or download the podcasts from iTunes and Stitcher.

Kaiser Permanente DocTalk  -  Stroke

Watch the Kaiser Permanente DocTalk videos as physicians share information about stroke and obesity.

Dr. Ganesh's Pen TV Interview


Speaking In Your Language

Good communication with your doctor is important for your health and well-being. At our San Mateo Medical Offices, you’ll find board-certified adult medicine physicians who are fluent in Mandarin, Cantonese, and English. Interpreter services and bilingual staff are also available to help with your health care needs.

與醫生保持良好溝通對您的健康和福 祉至關重要。 在 San Mateo 診所, 您可以找到精通國語、粵語以及英語且 通過同業公會考試的成人醫學科和家 庭醫學科醫生。

Our Doctors

Meet our team of doctors

Virtual Tour* - Experience Family Care Center

Kaiser Permanente San Mateo Medical Offices

We are very excited to bring family-centered care to our members in the San Mateo area -- choosing one doctor for the whole family. Services include family medicine, internal medicine, pediatrics, obstetrics/gynecology, and sports medicine. We also provide pharmacy, laboratory services, imaging along with optometry and optical sales.

If you have questions, please call 650-299-4291.

Sheila Gilson, RN, MSM, CENP
Chief Operating Officer
& Interim Area Manager
San Mateo Area 

Tony Borba, MBA
Medical Group Administrator
Redwood City  

Jim O’Donnell, MD
Physician in Chief
Redwood City

Jennifer Cho, MD
Physician in Charge
San Mateo 

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San Mateo Medical Offices

1000 Franklin Parkway San Mateo, CA 94403Kaiser Permanente is not responsible for the content or policies of external Internet sites.

650-358-7000Kaiser Permanente is not responsible for the content or policies of external Internet sites.

Maps and Directions

No emergency services available at this location.*
*If you have an emergency medical condition, call 911 or go to the nearest hospital.

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San Mateo

Medical Offices