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Member Services

 

Member Services

Hours:

  • Mon - Fri, 7:00am - 7:00pm 

  • Sat-Sun, 7:00am - 3:00pm

1-800-464-4000

Member Services: Chinese Dialects

Hours:

  • Mon - Fri, 8:00am - 5:00pm 

1-800-757-7585

Member Services: Español

Hours:

  • Mon - Fri, 7:00am - 7:00pm 

  • Sat-Sun, 7:00am - 3:00pm

1-800-788-0616

Member Services: Rohnert Park

Hours:

  • Mon - Fri, 7:00am - 7:00pm 

  • Sat-Sun, 7:00am - 3:00pm

1-800-464-4000

Member Services: TTY

Hours:

  • Mon - Fri, 7:00am - 7:00pm 

  • Sat-Sun, 7:00am - 3:00pm

  • Message Center, 24 hours/day

New Member Outreach

Hours:

  • Mon - Fri, 7:00am - 7:00pm 

  • Sat-Sun, 7:00am - 3:00pm

1-800-464-4000

Email Member Services

To email member services, you must first login to your online Kaiser Permanente account.

Santa Rosa

Santa Rosa Medical Center