My Doctor Online The Permanente Medical Group
Are you having back pain with any of the following?
- Severe pain, weakness or tingling in your leg(s).
- Difficulty stopping urination or loss of control of bladder or bowels.
- Unexplained fever, nausea or vomiting.
- A history of cancer or unexplained weight loss.
We understand that you are experiencing one or more of the health issues that might be impacting your back pain.
We recommend that you discuss these health issues with your doctor before proceeding with this program.
Once you are cleared by your doctor to do this program, we hope it helps you find relief from your back pain.
Stay Connected with Your Doctor
Stay in touch with your family's doctors
Stay in touch with the doctors who are caring for your family members. Our Choose Your Doctor feature will help you find the providers who best suit your family's health care needs.
You can find important information for your family members by visiting their doctors’ home pages. This includes information on common conditions, frequently used forms, and links to health resources that the doctor recommends.
You can access information about your loved ones' medical history, preventive health, and appointments online at any time.
Send a secure message
If the information available to you on the home page does not address your questions, our electronic messaging system is a simple and secure way to keep in touch with all of the doctors who take care of you and your family members. You can seek advice about nonurgent care when it is convenient for you. You will get a response within a couple of days, excluding weekends and holidays.
It's easy to inquire about your child's health condition or send your daughter's pediatrician an electronic copy of a school form. Use the Compose Message link and switch to the family member whose doctor you want to e-mail.
Getting Started
You will need each family member's MRN (medical record number), name, and birth date in order to choose a doctor for them. Medical record numbers are found on the front of the Kaiser Permanente Health Plan ID card. Use the Choose Your Doctor feature to select a doctor for the first time or to pick a different doctor.
Before you can e-mail a doctor for loved ones, you must set up access to manage your family's health. In some situations, it may take more than a week to enable this feature. See the article entitled Set up Access to Manage Your Family’s Health for more information.
If you have access to act for a family member, you can e-mail his or her doctors.
Tips
Our doctors keep important medical information and helpful forms on their home pages to make it convenient for you to take care of your family.
Once you find the doctors who best meet the needs of your family, bookmark them all so you can quickly visit their home pages whenever you need to. Simply select the Bookmark Me link from their home page.
You may visit different specialists, departments, and medical centers as you coordinate health care for your family. Review each physician's home page to find specific information about that department and how to best prepare for a visit. This will save you time and help you manage your family's care.
Additional References:
- External Link to Choose Your Doctor
- External Link to Compose Message
- Set up Access to Manage Your Family's Health
- External Link to Instructions for Attaching Digital Images
- External Link to Clinical Staff Directory
If you have an emergency medical condition, call 911 or go to the nearest hospital. An emergency medical condition is any of the following: (1) a medical condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in serious jeopardy to your health or body functions or organs; (2) active labor when there isn't enough time for safe transfer to a Plan hospital (or designated hospital) before delivery, or if transfer poses a threat to your (or your unborn child's) health and safety, or (3) a mental disorder that manifests itself by acute symptoms of sufficient severity such that either you are an immediate danger to yourself or others, or you are not immediately able to provide for, or use, food, shelter, or clothing, due to the mental disorder.
This information is not intended to diagnose health problems or to take the place of specific medical advice or care you receive from your physician or other health care professional. If you have persistent health problems, or if you have additional questions, please consult with your doctor. If you have questions or need more information about your medication, please speak to your pharmacist. Kaiser Permanente does not endorse the medications or products mentioned. Any trade names listed are for easy identification only.