I believe that the only way to get to the heart of a child or teen’s medical concern is to be a good listener! Often the answer is close at hand, if not “right there,” if only we take the time to give the parent, child or adolescent an opportunity to tell their story. Then we work together to solve the problem. Over 20 years with Kaiser Permanente, I am now a “grand-doctor” for some of my families, and I love it!
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