My Doctor Online The Permanente Medical Group

Are you having back pain with any of the following?

  • Severe pain, weakness or tingling in your leg(s).
  • Difficulty stopping urination or loss of control of bladder or bowels.
  • Unexplained fever, nausea or vomiting.
  • A history of cancer or unexplained weight loss.

We understand that you are experiencing one or more of the health issues that might be impacting your back pain.

We recommend that you discuss these health issues with your doctor before proceeding with this program.

Once you are cleared by your doctor to do this program, we hope it helps you find relief from your back pain.

Provider photo for Mai Thy Truong

Mai Thy Truong, MD

Head and Neck Surgery

Welcome to My Doctor Online, a website that my colleagues and I have developed to make it easier for you to interact with me and for me to take care of many of your healthcare needs. I'm eager to work with you to make your experience at Kaiser Permanente a positive one. I believe in the practice of medicine with excellence, compassion and caring.

My Offices

Santa Clara Homestead
Appt/Advice: 1-408-851-2950

See all office information »

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Frequently Asked Questions (FAQs)

Head and Neck Surgery/ENT FAQs

What is the real name of this specialty?

We answer to ENT, Head and Neck Surgery, and Otolaryngology. The name of our academy is The Academy of Otolaryngology - Head and Neck Surgery.

How do I get an appointment to seen an Ear, Nose, Throat Surgeon?

If you have not seen a Head and Neck Surgery Specialist in the past year, you will need a referral from your primary care provider.

Where is the Head and Neck Surgery Department located?

We are located at the Kaiser Permanente Homestead campus. Please see the Maps and Directions link on this website for location and driving directions.

Will there be a procedure done on my first visit?

Sometimes people are referred for a biopsy or removal (excision) of a lesion. There are four possibilities depending on the type of lesion: 1. No excision is deemed necessary after the consultation; 2. A lesion can be excised at the initial consultation visit; 3. A second visit may be necessary to schedule an excision; 4. Surgery under anesthesia may need to be scheduled to treat a lesion.

If a procedure is planned, do I need to prepare?

It is often recommended to stop any blood thinning medication such as aspirin or ibuprofen 7 days prior to a planned procedure.

Why are there two separate visits for evaluation of hearing loss?

Audiology is the department where hearing and balance tests are performed. It is a separate department from Head and Neck Surgery. When you are seen in our Audiology Department, your tests will be performed by Audiologists, who are experts in evaluating hearing and balance.