- My office address, maps, and transportation instructions are included in “Offices and Directions”.
- Please arrive 15 minutes early to allow time for parking and check-in.
- Please bring your Kaiser Permanente medical card and a photo ID, like your driver’s license, with you.
Before Your Visit
Please bring your medications with you.
- It is important for us to know which medicines, and how much of each, you are taking because it influences recommendations for tests or other medicines you might need.
- Our electronic medical record tells us what has been prescribed, but only you can confirm what you take every day. This includes prescription medications as well as over-the-counter drugs, such as aspirin, vitamins, herbs or supplements.
- We can talk about renewing your prescriptions during the visit, or if you already have a prescription, you can pick up a refill at the pharmacy while you are here.
- If you are a new Kaiser Permanente member and/or you have received care for an eye condition from another provider, please bring copies of those records, including test results, with you.
Think about the questions and issues you would like to discuss.
- It is a good idea to write them down and bring them to our visit.
Remember to bring your forms.
- If we sent you a form or questionnaire, please complete as much as you can and bring it with you to our visit.
- If you have a form you need us to complete, please bring it with you. Remember to tell us when you need it completed and returned.
Avoid wearing perfumes or colognes.
- Please avoid wearing perfumes or colognes when you come into the eye clinic, as many patients are sensitive to these chemicals.
During Your Visit
Before you see me, you will meet with my visual services assistant (VSA).
- My VSA will will bring you to the exam room, record a brief history and check your eye sight.
- You will also be asked if you smoke and if you exercise. If you do smoke and are ready to try to quit, my VSA can give you information about the many services we provide to help you quit. We will also give you information about exercise options. We believe that exercise is good medicine.
- My VSA may put several drops in your eyes to test your eye pressure and possibly to dilate your pupils.
- If you need to have a form completed, or if you have brought records from outside Kaiser Permanente, please give them to my VSA. Remember to tell us when you need it completed and returned.
You will receive a Preventive Health Prompt.
- Your Preventive Health Prompt lists all of the preventive tests, screenings, and immunizations you have had in the past as well as when you will be due for your next test or screening. We can discuss and schedule any preventive tests that you need.
We will review your medical information, which is readily available through computers in our exam rooms.
- We can review your lab results and x-rays during your visit. While we are together, I can order any tests, x-rays, or medicines that you will need. You will not need a paper prescription or lab order form. After I submit the order, you just go to the laboratory, pharmacy or radiology department and present your card.
- If additional specialty advice is needed while you are in the exam room, I can often call a colleague and get specialty advice immediately.
Please ask questions.
- It is always good to ask questions and voice any concerns you may have about instructions, medical tests, medications, or treatments. If you don't understand my answers, please ask for more information.
Before you leave, my VSA will give you a copy of your "After Visit Summary."
- This summary includes my name and the date and time of our visit, your vital signs, my test orders and your medications. It usually includes the instructions I’ve given you during our visit and any follow-up information.
- You can refer back to your After Visit Summary if you forget what we discussed, or if you just want to recheck your vital signs and weight. You can also view your After Visit Summary online.
After Your Visit
- If we talked to a specialist by phone during your visit, we will decide if you should follow up with the specialist or with me for additional issues or questions.
- If I referred you to a specialist and scheduled your appointment, you will receive an appointment reminder in the mail.
- If we did not book the specialty appointment during your visit, you will be contacted by the specialty department to arrange an appointment.
- If you had lab work or other tests done, I’ll contact you with your results by letter, email or phone.
- You may view your results online. Since the results are often available online before I contact you, my comments and recommendations usually follow separately.
- You can contact me by secure email for non-urgent questions. It’s direct communication with me and I am usually able to respond to questions in 24-48 hours.
- You can call my office to schedule an appointment or to speak to an advice nurse.
- From my home page, you can also refill your prescriptions, book future appointments, view your test results and review information about past visits.