- My office address, maps, and transportation instructions are included in "Offices and Directions."
- Please arrive 15 minutes early to allow time for parking and check-in.
- Please bring your Kaiser Permanente medical card and a photo ID, like your driver's license, with you.
Before Your Visit
Please bring your medications with you.
- It is important for us to know which medicines, and how much of each, you are taking because it influences recommendations for tests or other medicines you might need.
- Our electronic medical record tells us what has been prescribed, but only you can confirm what you take every day. This includes prescription medications as well as over-the-counter drugs, such as aspirin, vitamins, herbs, or supplements.
- We can talk about renewing your prescriptions during the visit, or if you already have a prescription, you can pick up a refill at the pharmacy while you are here.
Think about the questions and issues you would like to discuss.
- It is a good idea to write them down and bring them to our visit.
- Prioritize items on your list.
During Your Visit
Before you see me, you will meet with my medical assistant (MA).
- My MA will call you in from the waiting room, take your vital signs, record your weight, and bring you to the exam room.
- You will be asked whether you smoke and you may be asked about your alcohol use. You may also be asked if you exercise. If you do smoke and are ready to try to quit, we will give you information about the many services we provide to help you quit. We can also give you information about exercise options. We believe that exercise is good medicine.
You will receive a Preventive Health Prompt.
- Your Preventive Health Prompt lists all of the preventive tests, screenings, and immunizations you have had in the past as well as when you will be due for your next test or screening. We can discuss and schedule any preventive tests that you need. It is also available online.
We will review your medical information, which is readily available through computers in our exam rooms.
- We can review your lab results and X-rays during your visit. While we are together, I can order any tests, X-rays, or medicines that you will need. You will not need a paper prescription or lab order form. After I submit the order, you just go to the laboratory, pharmacy, or Radiology department and present your card.
- If additional specialty advice is needed while you are in the exam room, I can often call a colleague and get specialty advice immediately.
Please ask questions.
- It is always good to ask questions and voice any concerns you may have about instructions, medical tests, medications, or treatments. If you do not understand my answers, please ask for more information.
You may receive a copy of your After Visit Summary.
- This summary includes my name and the date and time of our visit, your vital signs, my test orders and your medications or immunizations. It usually includes the instructions I have given you during our visit and any follow-up information.
- You can refer to your After Visit Summary if you forget what we discussed, or if you just want to recheck your vital signs and weight. You can also view your After Visit Summary online.
- The After Visit Summary in kp.org is called Past Visit Information.
After Your Visit
- If we talked to a specialist by phone during your visit, we will decide if you should follow up with the specialist or with me for additional issues or questions.
- If I referred you to a specialist and scheduled your appointment, you will receive an appointment confirmation.
- If we did not book the specialty appointment during your visit, you will be contacted by the specialty department to arrange an appointment.
- If you had lab work or other tests done, I'll contact you with your results by letter, email, or phone.
- You may be able to view your results online. Since the results are often available online before I contact you, my comments and recommendations usually follow separately. By law, some results may not be posted online.
- You can contact me by secure e-mail for nonurgent questions. Your message comes directly to me and I am usually able to respond to questions within 2 business days if I am not away from the office.
- You can call my office 24 hours a day, 7 days a week. Advice nurses are available to give advice, send me a message, or book an appointment.
- From my home page, you can also refill your prescriptions, book future appointments, view your test results, and review information about past visits.