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About Richmond Medical Center

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Access to care in many languages
In addition to care provided in Spanish, Cantonese, Mandarin, Vietnamese, Tagalog, and American Sign Language, members may access our telephone interpreters, who speak more than 140 languages, including Hindi, Russian, and Farsi.

By the numbers
One of four Kaiser Permanente medical centers serving the East Bay, Richmond offers a variety of primary and specialty services, including a breast health clinic, HIV care, oncology, cardiology, and more. The facility has:
• 50 beds
• 8 critical care beds
• 761 physicians*
• 50 Emergency Department physicians

Raising the bar for specialized care
When special medical attention is required, our facilities offer centers where physician specialists focus on a particular area such as spinal surgery or cardiovascular care. Aided by the latest technology and research, these medical teams often break new ground while providing advanced specialty care to our members. Centers at this facility include:
• Bariatric surgery
• Primary Stroke Center
• Interventional spine care

Named among ‘Top Hospitals’ in the country
In 2011, our Richmond Medical Center was included on The Leapfrog Group’s 2011 list of top hospitals in the country—the second year in a row it received this designation. The “Top Hospital” designation is the most competitive hospital quality award in the nation. Rankings are based on national performance measures including patient safety, quality, and efficiency.†

Supporting the diverse needs of our community
Caregivers at this hospital partner with our Institute for Culturally Competent Care to ensure all members can easily access care. Signs appear in English and Spanish throughout the facility, and 24-hour language assistance is available. Members can access culturally relevant education classes and other resources through the Health Education Department. (Some classes may require a fee.)

Easy communication with physicians and caregivers
My Health Manager—accessible through kp.org, our mobile-friendly website at m.kp.org, and apps for iPhone® or Android™ devices—makes it even easier for members to get the care and services they need while staying focused and productive. They can email their doctor’s office, make routine appointments, order prescription refills, check most lab results, and more from their computer, smartphone, or tablet.

Information may have changed since publication.
* Total number of Kaiser Permanente physicians in the East Bay area. Many physicians work in multiple locations.
† “The Leapfrog Group Announces Annual Top Hospitals List,” The Leapfrog Group news release, December 6, 2011.



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