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Learn about Advance Health Care Directives

Kaiser Permanente Redwood City member Gary Vogel knows from personal experience the value of completing his Advance Health Care Directive and selecting a health care agent who will speak for him if he cannot do so himself.

After one of his best friends passed away from a prolonged illness, Gary decided to consider and document his own future health care wishes “without the urgency and stress brought on by an accident, declining health, or advanced age.” From his perspective, “…it helps your family and loved ones be absolutely clear on your wishes, and reduce stress, anxiety, and grieving because they know your wishes were honored.”

Video:How to choose your health care agent

Life Care Planning is an organized process of communications to help adults think about and discuss goals for future health care decisions that reflect their values and beliefs, and to express those goals in writing. An advance directive is a legal document that states your wishes for future medical care if you become unable to speak for yourself. Once you have completed an advance directive, we recommend you share it with loved ones and provide it to your doctor for your medical record.

We offer Life Care Planning resources, forms, and Health Education classes, which you can find online. Classes are no cost for members.

2015 Flu Clinic information

Weekdays, September 28 – December 18 
Recommended for everyone over 6 months of age. Free for members at Redwood City Medical Center and San Mateo Medical Offices. No flu shots on Thanksgiving Day.

Redwood City Medical Center 
Cypress Building 
1st Floor 
1190 Veterans Blvd. 
Mon., Tue, Thu., Fri.: 8:30 am - 5:30 pm 
Wed.: 8:30 am – 6:30 pm

San Mateo Medical Offices 
1st Floor 
1000 Franklin Parkway 
Mon - Fri: 9 am – 5 pm 

Please call for the most current flu schedule for other Kaiser Permanente locations: 1-800-573-5811

Keeping Patients Free from HIV

Kaiser Permanente researchers did a large, ‘real-world’ study of a pill used to prevent HIV infection, and found no new infections. The study’s team includes (left to right): Jonathan Volk, MD, MPH; Tony Phengrasamy, PharmD; Julia Marcus, PhD, MPH; Dong-Phuong Nguyen, PharmD; and C. Bradley Hare, MD.

In one of the first and largest published evaluations of the use of a single pill to prevent HIV infection in a clinical practice setting, researchers at Kaiser Permanente found no new HIV infections among patients using preexposure prophylaxis (PrEP)Kaiser Permanente is not responsible for the content or policies of external Internet sites. during more than 2.5 years of observation. The studyKaiser Permanente is not responsible for the content or policies of external Internet sites. was published in Clinical Infectious Diseases.

Read and share the story.

Rethink Your Pharmacy Refills

Our Mail Order Pharmacy will mail most prescriptions to you, saving you time.

  • When ordering most refill or non-urgent new prescriptions, try our Mail Order Pharmacy (shipping always free) by calling 1-888-218-6245 or online at kp.org/refill.

  • Most prescriptions can be sent directly to your home and most plans save a co-payment with 3-month supply fills, saving you both time and money.

  • If you must visit the pharmacy to pick up prescriptions, please know that peak hours are 11 am - 1 pm and 4 - 6 pm.

Open for the Season and Open to the Public, Farmers Market in Redwood City

Strawberries_72x72Find a variety of fresh fruit and vegetables for sale to inspire healthy eating. The farmers market at Kaiser Permanente Redwood City Medical Center is located in the Cypress Building courtyard at 1190 Veterans Boulevard. The market is open every Wednesdays from 10 am - 2 pm, through October.

Hospice Volunteers Needed

Are you looking for a meaningful opportunity to volunteer with patients and families during a most vulnerable time in their lives? You may be interested in becoming a hospice volunteer. The hospice philosophy is the belief that each of us have end of life without pain and with dignity. If you or someone you know is interested in learning more please contact Hospice Volunteer Coordinator, Tess Totte, at 408-235-4116.

5 great reasons to become a hospice volunteer:

  1. Hospice volunteer support patients and families during a time of great importance in their lives.

  2. Volunteers are a valued member of the hospice care team.

  3. KP provides training on the physical, emotional, social and spiritual issues people encounter at end of life.

  4. You will have choices as to how much and what types of things you want to do as a volunteer.

  5. You will have heart-warming memories of how you really made a difference.

All Private Rooms in Labor and Delivery

With private rooms and bathrooms for mom and baby, expectant parents get support every step of the way. We have a certified nurse-midwife service available 7 days a week that can help throughout the pregnancy. And an obstetrician is on-site 24 hours a day for consultation or assistance.

We know that most women want to avoid surgery and give birth in the safest way possible, and we’re proud that our C-section rate is consistently among the lowest of all hospitals in the state.

GetWellNetwork in our New Hospital

All patient rooms in our new hospital feature the GetWellNetwork — with a keyboard to navigate the program and a wall-mounted flat-screen TV in each room works as a monitor. The GetWellNetwork is available in English and Spanish.

New Redwood City Hospital Now Open

Kaiser Permanente Redwood City Hospital and Emergency Department are now located at 1100 Veterans Blvd.

Our NEW Emergency Department entrance is at the corner of Walnut St. and Veterans Blvd.

Everything has been designed with your health in mind, providing you convenient, personalized care. As a Kaiser Permanente member, you’ll continue receiving excellent care and services with our new state-of-the-art hospital.

See a gallery of photos of our New Redwood City Hospital.

Welcome to Redwood City Medical Center

We’re excited that the future is here in our new hospital at the Redwood City Medical Center — a facility that offers advanced technology and care in a beautiful setting. Inside and out, the hospital was designed with your total health in mind — it promotes wellness and healing, and is environmentally friendly. When you visit, you’ll find plenty of natural light, walls painted in soothing, warm colors and hung with artwork inspired by nature. A healing garden is viewable from all floors and the cafeteria; it’s drought tolerant and the colors change with the seasons. The building is seeking the Leadership in Energy and Environmental Design (LEED) standards silver rating. The new hospital enhances our convenient care, with multiple services all at one location. You can visit your doctor’s office, the lab, pharmacies, and an optical center, all without having to leave our medical center campus.

In our accredited hospital, we provide a wide range of specialized services including cardiology, chronic conditions management, and neuro-interventional radiology. Members from Northern California travel to our Neuroscience Center because we specialize in the treatment of stroke and neurological disorders.

Our San Mateo medical offices, are conveniently located just off Highway 101 at Hillsdale Boulevard. In this facility, we provide family-centered care -- choosing one doctor for your entire family, internal medicine, pediatrics, obstetrics/gynecology, pharmacy, lab, x-ray, mammography, optometry and optical center. Visit our San Mateo Medical Offices website for the latest information on this newer facility.

Since 1952, we have been dedicated to being a healthy part of Redwood City and the Peninsula area. We provide culturally sensitive care, and our doctors reflect the demographics and languages of the community. This opening is just one more way that we’re taking you well into the future.

Mark S. Fratzke, DNP
Senior VP & Area Manager
Redwood City

Sheila Gilson, RN, MSM, CENP
Chief Operating Officer
Redwood City

James O’Donnell, MD
Physician in Chief
Redwood City


Tony Borba, MBA
Medical Group Administrator
Redwood City

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Our Emergency Department has moved The emergency entrance is at the corner of Walnut Street and Veterans Boulevard. There are also new parking lots adjacent to the emergency entrance.

Emergency Department

1100 Veterans Blvd.
Redwood City, CA 94063
Map & Directions
Campus MapPDF  File size: 570 KB

Hospital Operator: (650) 299-2000


If you think you have an emergency medical condition, call 911 or go to the nearest hospital.

An emergency medical condition is a medical or psychiatric condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part. An Emergency Medical Condition is also "active labor," which means a labor when there is inadequate time for safe transfer to a Plan Hospital (or designated hospital) before delivery or if a transfer poses a threat to the health of the member or unborn child.

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Redwood City

Medical Center