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Mail-Order Pharmacy

Save time and energy - get your prescription refills by mail
  • No more driving to the pharmacy, no more standing in line.

  • Most prescriptions can be mailed to you.

  • Prescriptions are usually delivered in 7 to 10 business days.

  • This service is free. We even pick up the mailing costs!

Three easy ways to use our Mail-Order Pharmacy
  1. Order refills online , 24 hours a day.

  2. Call 1-888-218-6245 toll free, or the phone number at the top of your prescription label.

  3. Use a mail-in formPDF  File size: 96 KB


Our Kaiser Permanente Pharmacy Mail Order Service has been ranked No. 1 in customer satisfaction by J.D. Power and Associates four years in a row.

If you must come to the pharmacy to pick up prescriptions for yourself, order prescriptions in advance and avoid peak pick up hours of 11 a.m. to 1 p.m. and 4 to 6 p.m.

Check on your prescription status by visiting online at www.kp.org/rxrefill before coming to the pharmacy to pick up prescriptions that cannot be mailed.


Santa Rosa

Santa Rosa Medical Center