This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
Emergency is available
Urgent Care is available
After Hours Care is not available
Pharmacy is available
About this facility
Complimentary valet service is available to our members between the hours of 9 a.m. to 4:30 p.m., Monday through Friday. There are 3 valet stands; one located outside of Building 6 (next to the hospital), another between Buildings 1 and 2, and another near Building 4. Please follow directional signage on campus to access valet services. No tips are accepted.
Hospital and Medical Offices
Accessibility: P, EB, IB, R, E, T This facility fulfills basic and medical equipment accessibility standards. (What are accessibility standards?)
These accessibility standards also apply to the following buildings: 276 International Circle, 260 International Circle, 270 International Circle, 274 International Circle, 275 Hospital Parkway and 280 Hospital Parkway
National Provider Identifier (NPI) 1063582989
California License Number
070000117
California License Name Kaiser Foundation Hospital - San Jose
San Jose Building 1 Pharmacy - 276 International Circle, Floor 1 Pharmacy license: PHY 41558 Pharmacy NPI: 1285782888
San Jose Building 3 Pharmacy - 270 International Circle Pharmacy license: PHY 43605 Pharmacy NPI: 1285781591
San Jose Building 4 Pharmacy - 260 International Circle Pharmacy license: PHY 22954 Pharmacy NPI: 1871641696
San Jose Discharge OP Pharmacy - 250 Hospital Parkway Pharmacy license: PHY 48291 Pharmacy NPI: 1912054248
San Jose Inpatient Pharmacy - 250 Hospital Parkway, Suite 208 Pharmacy license: HSP 19317 Pharmacy NPI: 1578620837
San Jose Oncology Pharmacy - 270 International Circle, Floor 1 Pharmacy license: PHY 49252 Pharmacy NPI: 1467689653
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
Kaiser Permanente has many Cosmetic Services locations throughout Northern California. Whether services are offered at one of our hospitals, a free-standing clinic, or an ambulatory surgery center, you can count on the same high quality and safety standards you’ve come to trust at all Kaiser Permanente facilities.
Because our various locations specialize in different medical areas, not all services are offered at all locations.
Building 5, 256 International Circle, 1st Floor (Inpatient medical records)
Hospital Building, Labor and Deliver, 5th Floor (Vital Statistics/Birth certificates)
Register for Kaiser Permanente classes and learn how to navigate and find valuable health education information using Kaiser Permanente's online tools.
Location
Building 4
260 International Cir
San Jose, CA 95119
At Kaiser Permanente San Jose Medical Center, we believe visitors are important to a patient’s recovery. This section will answer any questions you may have when visiting a patient.
To Call a Patient: Please contact the hospital operator at 408-972-3000 to reach a patient by telephone. When entering the facility, please be aware of the posted Quiet Times and avoid using your cell phones as they may disturb other patients or visitors.
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Welcome to Life Care Planning It is important to choose someone to represent your health care wishes if you are unable to communicate them yourself. Click here to learn more Life Care Planning Kaiser Permanente
One way to document your wishes is by completing an Advance Health Care Directive (AHCD). Consider attending a Life Care Planning Online Class by contacting our Health Education at 408-972-3340. We do offer free notary services for completion of your AHCD. Schedule an appointment by calling our Life Care Planning Department at (408) 361-5781.
Submit your completed Advance Health Care Directive form one of the ways below:
Welcome to the Kaiser Permanente Medical Weight Management Program in San Jose. To learn more about the program please contact us, or join one of our complimentary online orientation sessions.
Location
Building 4
260 International Cir
San Jose, CA 95119
Please contact the Member Services Contact Center for assistance at 1-800-464-4000 or for in person services, the nearest Member Services office is at 710 Lawrence Expressway, Dept. 162, Santa Clara, CA 95051
The Member Services Department provides information on benefits and Health Plan coverage. We provide enrollment information on the Individual Plans and options for continuing your membership with Kaiser Permanente.
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager. If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
We also would love to hear about things that we have done well. If you were provided with outstanding service from an individual or a department, please let us know. Please email us.
The Emergency Department at Kaiser Permanente San Jose is a 36 bed, level one, basic emergency department providing care to a variety of patients with minor to acute injuries and medical illnesses.
All patients upon arrival will receive a medical screening exam and disposition to appropriate care. We strive to provide quality and timely care to all our patients.
Some of the features and technology of the Kaiser Permanente San Jose Medical Center Emergency Department:
More private patient treatment rooms than the traditional curtain-separated rooms in most emergency facilities.
Computer monitors in each room to allow physicians and nurses faster access to medical information, such as lab test
Private triage rooms for patients and family members.
Continuous cardiac and vitals monitoring in all treatment rooms.
A negative pressure room with an “anteroom” to prevent the spread of contagious disease.
A designated security station with security monitors, cameras and card reader access to the main emergency department.
Hours
7 days
open 24 hours
Phone numbers
Advice (24 hours)
408-362-4740
Information
408-972-3323
(TTY for the hearing/speech impaired)
Ambulance Billing,
Coordination of Benefits,
Customer Services,
Health Information Management,
Hospital Information,
Language Assistance,
Member Outreach/Personal Physician Selection,
Security,
TTY,
Travel Services,
Volunteer Services
Urgent Care is an appointment based service for KP members who need assistance with acute minor injuries, minor medical problems, and minor procedures. We can help you determine what type of care is most appropriate for your condition/symptom or help you schedule a same-day or next-day appointment in most cases, if appropriate.
If you have an urgent care need, call 1-866-454-8855 to get advice or schedule an appointment. Advice nurses are available 24 hours a day, 7 days a week, including holidays.
Get to know your doctors and browse recommended information and helpful online tools on
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Monday through Friday, 8:30 a.m. to 7:30 p.m.
Saturday and Sunday, 9 a.m. to 6 p.m.
New Year's Day, Closed
Martin Luther King Jr. Day, 9 a.m. to 6 p.m.
President's Day, 9 a.m. to 6 p.m.
Memorial Day, 9 a.m. to 6 p.m.
Independence Day, 9 a.m. to 6 p.m.
Labor Day, 9 a.m. to 6 p.m.
Thanksgiving, Closed
Christmas Day, Closed
Phone numbers
Information/Refill
408-972-6335
Mail Order Phone
1-888-218-6245
(toll free)
Departments and specialties
Adult and Family Medicine / Young Adult Clinic,
Injection Clinic - Building 4,
Laboratory - Building 4,
Nutrition Services,
Orthopedics/Sports Medicine,
Pharmacy - Building 4,
Radiology - Outpatient,
Urgent Care,
Young Adult Clinic
Audiology,
Head and Neck Surgery,
Injection Clinic - Building C,
Laboratory - Building B,
Plastic Surgery,
Speech Therapy,
Surgery,
Urology,
Vascular Surgery
CarePlus/Complex Chronic Conditions,
Chronic Conditions Management,
Complementary and Alternative Medicine (CAM),
Geriatrics/Senior Health Clinic,
Memory Clinic/Senior Health Clinic,
Psychiatry - Autism/Spectrum Disorder Center,
Psychiatry - Child and Adolescent
To find a provider's office hours, search our facility directory.
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
The Emergency Department at Kaiser Permanente San Jose is a 36 bed, level one, basic emergency department providing care to a variety of patients with minor to acute injuries and medical illnesses.
All patients upon arrival will receive a medical screening exam and disposition to appropriate care. We strive to provide quality and timely care to all our patients.
Some of the features and technology of the Kaiser Permanente San Jose Medical Center Emergency Department:
More private patient treatment rooms than the traditional curtain-separated rooms in most emergency facilities.
Computer monitors in each room to allow physicians and nurses faster access to medical information, such as lab test
Private triage rooms for patients and family members.
Continuous cardiac and vitals monitoring in all treatment rooms.
A negative pressure room with an “anteroom” to prevent the spread of contagious disease.
A designated security station with security monitors, cameras and card reader access to the main emergency department.
Hours
7 days
open 24 hours
Phone numbers
Advice (24 hours)
408-362-4740
Information
408-972-3323
(TTY for the hearing/speech impaired)
Ambulance Billing,
Coordination of Benefits,
Customer Services,
Health Information Management,
Hospital Information,
Language Assistance,
Member Outreach/Personal Physician Selection,
Security,
TTY,
Travel Services,
Volunteer Services
Urgent Care is an appointment based service for KP members who need assistance with acute minor injuries, minor medical problems, and minor procedures. We can help you determine what type of care is most appropriate for your condition/symptom or help you schedule a same-day or next-day appointment in most cases, if appropriate.
If you have an urgent care need, call 1-866-454-8855 to get advice or schedule an appointment. Advice nurses are available 24 hours a day, 7 days a week, including holidays.
Get to know your doctors and browse recommended information and helpful online tools on
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Monday through Friday, 8:30 a.m. to 7:30 p.m.
Saturday and Sunday, 9 a.m. to 6 p.m.
New Year's Day, Closed
Martin Luther King Jr. Day, 9 a.m. to 6 p.m.
President's Day, 9 a.m. to 6 p.m.
Memorial Day, 9 a.m. to 6 p.m.
Independence Day, 9 a.m. to 6 p.m.
Labor Day, 9 a.m. to 6 p.m.
Thanksgiving, Closed
Christmas Day, Closed
Phone numbers
Information/Refill
408-972-6335
Mail Order Phone
1-888-218-6245
(toll free)
Departments and specialties
Adult and Family Medicine / Young Adult Clinic,
Injection Clinic - Building 4,
Laboratory - Building 4,
Nutrition Services,
Orthopedics/Sports Medicine,
Pharmacy - Building 4,
Radiology - Outpatient,
Urgent Care,
Young Adult Clinic
Audiology,
Head and Neck Surgery,
Injection Clinic - Building C,
Laboratory - Building B,
Plastic Surgery,
Speech Therapy,
Surgery,
Urology,
Vascular Surgery
CarePlus/Complex Chronic Conditions,
Chronic Conditions Management,
Complementary and Alternative Medicine (CAM),
Geriatrics/Senior Health Clinic,
Memory Clinic/Senior Health Clinic,
Psychiatry - Autism/Spectrum Disorder Center,
Psychiatry - Child and Adolescent